Shipping and Delivery Policy

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Effective Date: 01/10/2023

Shipping Methods

We offer the following shipping methods for your convenience:

• Standard Shipping: Our standard shipping option delivers your products within 10 days within India and up to 20 working days Internationally. Shipping costs vary depending on the destination and weight of your order.
• Express Shipping: If you need your products faster, we offer express shipping. This option delivers your order within a week. Please note that express shipping comes with an additional cost.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping method selected during checkout. You can view the shipping costs before completing your purchase.

Shipping Timeframes

The estimated delivery time for your order depends on the shipping method chosen and your location. Please note that delivery times may be affected by factors such as weather conditions, holidays, and unforeseen circumstances. We will provide you with a tracking number so you can monitor the progress of your shipment.

International Shipping

We are proud to offer international shipping to customers around the world. International shipping costs and delivery times vary depending on the destination. Please note that international orders may be subject to customs duties and taxes imposed by your country’s customs authorities. These fees are the responsibility of the customer.

Order Processing

We strive to process and ship all orders as quickly as possible. Orders are typically processed within two days after payment is confirmed. Please note that orders placed on weekends or holidays may be processed on the next business day.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. If you have any questions or concerns about your order’s delivery status, please contact our customer support team.

Shipping Address

Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete shipping information. If you need to change your shipping address after placing an order, please contact us as soon as possible.

Lost or Damaged Shipments

In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or a refund, as applicable.

Returns and Exchanges

For information on returns and exchanges, please refer to our return policy page.

Contact Us

If you have any questions or concerns about our shipping policy or your order’s shipping status, please don’t hesitate to contact us. Our customer support team is here to assist you.
By placing an order with Nima Goos Goos, you agree to abide by the terms and conditions outlined in this shipping policy. We reserve the right to update this policy as needed.
Thank you for choosing us . We forward to serving you.

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